Norman: Your AI Resume Concierge

Who is Norman?

Norman, the AI Resume Concierge, is a full-service custom resume builder that uses an advanced agentic AI system to create quality, keyword-optimized resumes following strict instructions written by a Certified Professional Resume Writer (CPRW).

What makes Norman different?

While other AI resume generators tend to be full of fabrication, "AI-isms," and broken formatting, Norman has been carefully developed and tested to ensure its resumes are accurate, well-organized, and clearly showcase your unique qualifications to hiring managers.

• Norman finds keywords in current job listings to optimize your resume for ATS systems.
• Norman uses a chat aks you questions about about anything on your resume that's unclear or incomplete to ensure its information is accurate.
• Norman's validation check ensures your resume meets Polished Resumes standards by checking for errors, and correcting them, before delivering your resume to you.
• Norman protects your privacy by immediately clearing your chat history and form information, and automatically deleting all resumes it creates every 24 hours.

How long will it take to build my resume?

Because of this innovative process, Norman takes a bit longer than traditional resume generators. One resume session can take between five and 20 minutes. The more complete your resume, the less time Norman will need to process it.

For the most efficient service, follow the steps below:

1. Fill out as much of the form as possible, including any applicable optional fields.
2. If there's any information Norman should know that's not on your resume, enter it in the Notes field. You can use this field to explain a gap on your resume, add your current job, specify the field in which you'd prefer to work, or make any requests about the content or formatting of your resume.
3. Make sure your resume contains all of the following:
   • Experience: Company name, location (city, state/remote), and start and end years for all jobs going back 10-15 years.
   • Education: School name, location, and credential for all education/training.
   • Contact Info: Your up-to-date location, phone, number, and email address.

How does Norman work?

1. Norman scans your existing resume to get a clear picture of your career history and skills.
2. The Concierge compares your resume content with current job listings for your target role and determines your relevant skills and experience.
3. The Concierge asks you questions about any missing or unclear information on your resume.
4. Using the job listings and your existing resume, form, and answers to its questions, the Concierge builds a custom resume, optimized with targeted keywords.
5. The Concierge delivers your new resume to you in a Google Doc, which you can edit and download as a Word document or PDF.

All resumes are deleted from Google Drive every morning between 4-5am EST. Be sure to download your resume as soon as possible.

Who can I contact for help?

For support and feedback, email jenheller@teddydidit.com.

1. Fill out the form below and upload your existing resume.
2. When you submit the form, the Concierge will review your information. This might take up to five minutes. Then, the Concierge will ask any questions it has about your career. For each question, type your answer in the chat and click Send.
3. Once the Concierge has all of the information it needs, it will create your custom resume. This might take up to five minutes.
4. The Concierge will provide a link to your resume in a Google Doc. Review the resume, and when you're done, click End Chat.
5. Try the formatting tips on the last page to add the final touches to your new resume.